Dynamics 365 Customer Service Digital Messaging add-on [New Commerce Experience]
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Dynamics 365 Customer Service Digital Messaging add-on [New Commerce Experience]

by Microsoft

User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.

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About Dynamics 365 Customer Service Digital Messaging add-on [New Commerce Experience]

User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.

Key Benefits

  • • Enterprise-grade security and reliability
  • • Scalable solution for growing businesses
  • • Professional support and training included
  • • Regular updates and new feature releases
  • • Integration with popular business tools

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